FAQ - Cal.net
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FAQ

You have important questions. We have real answers.

See how Cal.net transforms your world with powerful communication solutions.

We don’t take it for granted that you are seeking out answers that are important to you. Below, you’ll find our best answers to our most frequently asked questions

Cal.net is a fully credentialed Internet broadband provider. We are state and federally regulated and employ a team of engineers, field technicians and sales/support staff in our multiple offices to help meet all of your networking needs. In fact, through the Federal Communications Commissions, we’ve received a major Connect America Fund (CAF) grant to bring the best in communication to those living in rural America. We are working to provide rural Internet capabilities to every census track in California that currently has no high-speed Internet coverage. With Cal.net, you get real high-speed Internet with local support you can count on.

The Internet is no longer a luxury. It’s essential to life. As consumers, we’ve faced the same struggles as you have in both quality residential and business Internet service. As a company, that’s why we will continually bring the best solutions your way. You won’t find us in a shiny silver tower in the big city. You’ll actually bump into our leaders and employees in your local grocery store. Our company is based in California. We live and work among you — and we understand and share your unique needs. That’s what makes Cal.net different from the rest.

The major service companies are centered in urban America. In fact, 95% of Americans in urban areas have access to quality high-speed Internet options. But there is a significant percentage of rural Americans who have low to no  options. Everyone deserves the same opportunities. Enjoy Cal.net’s lightning speed Internet and crystal clear sound quality of VoIP phone service with a convenient Web-based interface.

It is discouraging to not have quality Internet for your home and business. Technology for rural Internet has come late to the game. Running cables and laying phone lines across rural land has been a continually cost-prohibitive issue for the major players. That’s why Cal.net seeks to establish exceptional Internet options for rural Californians at prices that are beautifully affordable. With LTE service, there’s no need for cables or wires. You’ll finally have Internet that is safe, secure, trustworthy, and incredibly fast and enjoyable to use.

Absolutely. Cal.net is not limited to rural California. In fact, if you are in our service area, we encourage you to check out the amazing offerings we have available. Often, urban connections can be slowed by old wiring, shared connections, and crumbling infrastructure. With Cal.net, you’ll receive world class broadband high-speed Internet, connection during power outages, and the best in customer care. Plus, you’ll be able to deal with a local provider and support staff, instead of an overseas tech support center.

Our expanding service area seeks to meet the needs of both urban and rural Californians. Please call us at toll free at 1.844.229.3899 or view our service area listing to see if Internet is available to you.

From urban and rural wireless to dedicated links, Cal.net provides robust business-class communication solutions. You can also enjoy crystal clear sound quality of Cal.net VoIP phone service, host your website, or application servers in our Secure Managed Environment, and backup power and environmental systems. Call us today at 1.844.229.3899 to launch your business to the next level with incredible resources from Cal.net

Multi-device usage is one of the greatest joys of Cal.net 

At Cal.net, there’s never any contracts. Enjoy the reliable, swift network connection you need for as long as you would like.

Prices vary based on region, equipment needed, and installation. Call our helpful sales team today at 1.844.229.3899 for more details and cost options.

Many providers limit your data or slow your connection when you are reaching the end of your monthly data usage. That data cap information is usually tucked deep down in the fine print of your service contract. Be assured, that never happens with Cal.net. When we say unlimited data, we truly mean it. Use what you want, when you want. And enjoy every moment.

Fusion Broadband+Phone provides our fastest residential and business broadband plus unlimited nationwide calling for a single low price. Enjoy all the extras you need like call waiting, 411 directory service, 911 emergency calling, and caller ID. You can even keep your current phone number. Fusion customers also enjoy low international calling rates, along with blazing fast Internet service for one low price.

Switch to Cal.net Internet and VoIP phone service and keep your current phone number. Save money and enjoy the savings with the best deal on Internet and phone service.

Cal.net’s phone service is packed with the features you need, like caller ID, voicemail, call forwarding, 911 emergency calling, and much more. To see how it works, click here

Cal.net specializes in bringing the best in Internet capabilities to urban and rural California. Call us today at 1.844.229.3899. One of our customer specialists can walk you through the options to choose the right services to meet all your needs.

During installation we will mount a wireless broadband antenna on the exterior of your property. One wire will run from the antenna to the interior of the property via an exterior wall. The wire will connect to one computer or a router. Additional connections or extraordinary installation requests can be done on a per-case basis when requested.

You never need to worry about large, unsightly equipment secured to the roof or side of your residence or business. Our equipment is discrete and compatible with your Wi-Fi and mobile devices.

With the advancement in technology, it’s amazing what we can do. If you have a special situation, call us today at 1.844.229.3899. We may have an excellent installation and network solution for you.

Whether you are watching HD movies or Live TV, streaming a live video conference call, or downloading music, you’ll be empowered for success with Cal.net’s real-time quality, high-speed Internet service. Seamlessly view:

  • Netflix
  • Disney Plus
  • Amazon Prime Video
  • Hulu
  • Sling TV
  • Sony Playstation Vue
  • Fubo TV
  • HBO NOW
  • YouTube TV
  • Skype
  • Zoom

And so much more!

Absolutely! When you are used to instant gratification, one of the greatest Internet frustrations is having a connection that doesn’t do what you need, when you need. At Cal.net, you’ll find low-latency, high-response service that will take your real-time gaming to the next level — something you’ll never achieve with satellite Internet service.

Because the Internet signal is transmitted by satellite, that signal goes all of the way to outer space and back — up to 45,000 miles round trip! This delay, called latency, can be up to 1000 ms with satellite Internet — making real-time gaming and video streaming absolutely impossible. Instead, call Cal.net for the best in wireless, real-time technology.

Cal.net’s live and local support offers you a friendly and complete customer service experience. Our office hours are Monday – Friday, 8:00 am – 6:00 pm, and Saturday from 8:00 am – 4:00 pm. If you are in need of tech support, our service center hours are Monday – Friday, 8:00 am – 7:00 pm, and Saturday and Sunday from 8:00 am – 4:00 pm.

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