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Cal.net Privacy Policy




Introduction

We do not collect personally identifiable information (PII) unless you choose to give it to us via our online inquiry forms, an electronic mail message, a phone call, or by postal mail. The type of information you provide through our inquiry forms may include your e-mail address, name, mailing address, city, state, zip code and phone number. Even when you choose to give us information, we keep it confidential. We will only release your PII if we have gotten express consent or as required by law. The personal information collected from customers during the registration process is used to manage each customer's account.

Cal.net may share personal information with select affiliates in order to provide our services to our customers. Cal.net does not share identifying information (like Name and address) with affiliates for their use in delivering product and service offers to customers. Affiliates will not be allowed to use any information provided in serving our customers to be sold, rented, or given to any other company. Affiliates are not allowed to use Cal.net data for any other purpose other than Cal.net approved programs designed to better serve Cal.net customers.

We use registration information to contact you in a variety of ways. We may send you offers through e-mail, phone or regular mail of Cal.net products and services or offers on behalf of selected affiliates. If you order products directly from Cal.net, we will use your information to continue to provide you products that you are interested in. We may use your PII to notify you of network issues and other conditions affecting the quality of our services.

We sometimes disclose PII about you to our affiliates or to others with or without your written consent if necessary to render the service or to conduct a legitimate business activity related to the service. For example, we may disclose your name, address, and other personally identifiable information to a third party for technical support. We sometimes also disclose personally identifiable information about you to our employees, contractors, outside auditors, professional advisors and regulators.

We do not sell, rent, share, or otherwise disclose mailing lists or other PII with any third parties. We maintain records of individuals who contact us for aggregated statistical purposes and for noting our efforts to provide information or assistance. However, we do not provide this information to anyone else unless you give us your permission.

Process for Reviewing and Changing Personal Information

Cal.net normally maintains personal information for every customer who keeps an active account. In addition, personal information is normally kept for no more than one year for closed accounts. Cal.net allows users to opt-out of receiving communications from us and to modify or remove their information from our system. The following options are available to do so:

  • Send E-Mail to support@cal.net
  • Send mail to: Cal.net, 4101 Wild Chapparal, Shingle Springs, CA 95682
  • Call 530-672-1078

Privacy Policy Change Notification

Any changes to this privacy policy will be posted on this web site. In addition, all active customers will be notified via e-mail of all changes to this policy.

Effective Date:1 July 2004
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