Scam Emails: Why Cal.net will never ask for your information via email.
It has come to our attention that is an email being sent to our customers from email@example.com reporting the following:
‘Due to congestion on our webmail servers all unverified accounts will be closed within the next 48 hours”.
The message then requests that users fill out a form asking for username and password.
This is in fact a scam email and can be deleted. Such attempts are becoming a common way that scam and spam operations attempt to collect your personal information for illegitimate uses.
If you have already submitted a response with your information it is critical that you contact our customer service department right away to protect your account security. You can reach us at 530-672-1078 option 2.
That being said if you ever receive such a request from Cal.net or another source, you should always contact that company via a phone call to verify before submitting information that includes a username, password, phone number, social security number, or any bank account or credit card information.
Legitimate business operations would never require a user to submit confidential information in an unsecure fashion such as email.
Should you have any questions or concerns please feel free to contact us at the number listed above.
-Cal.net Customer Service
530-672-1078 x 2