Over the last few weeks we have received a lot of incoming phone calls regarding email scams that you, our customers have been receiving. While many of you are easily able to identify when these are a scams we felt it would be a good idea to go over the basics that will help you identify these and protect yourself from the threat they represent. These three simple steps will keep you scam free and clear!
Q: Is the email asking you to respond with sensitive information regarding you, your family, or in general?
A: If this is the case more than likely this email is a scam email trying to “Fish” for information. No business online will ever ask you for your username, your password, your social security number, or ask you to verify your checking account number etc. Most businesses will likely call you in the event of a security breach or other concern regarding your information.
Q: Is the email asking you to download and open an attachment to “help us update our records”
A: Recently some scam emails are actually virus laden with either a picture file or zip file attached with a request that you open the file and “fill in your information”. This is not only a scam but will also infect your computer with whatever virus the sender had as well.
In closing, the term “Better safe than sorry” still applies today, especially to email communications. In a world where instant and fast is not always better, a quick phone call or email for clarification can be the difference between a few minutes delay to an $80 or more computer repair bill.
Q: Does the email attachment come from a friend or business associate?
A: Often times your friends and or business associates will get a virus infection and their PC’s will act as senders of scam and virus email as in the above example. Unless you were expecting the file to be sent via email it is always a good idea to confirm that the picture, file, or link to another website was actually sent by that person. If it’s out of the blue, and to good to be true, I simply delete the emails unless I’m expecting the attachment.