The first phase of our major wireless upgrade project we’ve been telling you about over the last few months is finally nearing completion. With the infrastructure development now complete, significant increases in our backhaul capacity are currently being deployed. This new capability will essentially eliminate the choke points that affect our customers during peak usage times. Customers in Lotus, Coloma, the Luneman/Tanglewood/Arrowbee area, and parts of Garden Valley should begin experiencing noticeable improvements to their existing service over the course of the next few weeks, as we redirect our existing repeater site to these new backhaul links.
During the past few weeks we have also been beta-testing an exciting new wireless broadband technology in the field with certain select customers. We’ll give you more details in next month’s newsletter, but meanwhile, here are some of the features: higher speeds in both download and upload directions; better quality with significantly improved connection characteristics; and no radio interference from other sources. By the end of September, this new system will be available to everyone in Lotus, Coloma, and parts of Garden Valley.
Those of you in other parts of our service area – don’t worry – we’ll be phasing in similar improvements for you over the next several months. We’ll announce the next areas as they become available.
In other news – if you haven’t been to our Web site lately, you should check it out at http://www.cal.net. It has been completely redesigned with a more modern look and significantly improved navigation of the sections. Let us know what you think – we’d love to hear your feedback.
Also, we now have telephone support seven days a week. Beginning this month, a support person will be available Sundays to answer and return you telephone inquiries for service.
Stay tuned for more exciting news over the next few months. And, as always, please feel free to drop by our offices at any time to visit with us, and see what we can do for you, whether your Internet-related needs are business, personal, or both.