Accessing your domain hosting control panel

The Web Hosting department offers its hosting customers the convenience of one of two Hosting control panels. Those utilizing Linux Hosting enjoy the industry leading cPanel Control Panel, and Windows Hosting Customers have the leading Windows based control panel, Plesk.

The first step is determining which machine your domain is hosted on. If you are a windows user, click on the start button in the lower left corner of your screen.




Then click the run button….




type “cmd” at the command prompt, and then click OK….






A black box will pop up on your screen, at the command prompt type “ping ” hit the space  bar once, then type the name of your domain

Wait for the command to finish, then look for  numbers like those circled in red, this is the IP Address of the server your domain is hosted on.

If that number is, your domain uses the cPanel control panel.

If it is, you have access to the Plesk control panel.

If it is neither, and you would like access to a control panel, contact the webmaster at, and we will be happy to move your domain to a server with a control panel.

Accessing cPanel

Open a browser (I recommend google chrome or Mozilla Firefox ), and in the address bar, type the name of your domain followed by a forward slash (/) the “cpanel”



Click on “Log In Using SSL”











Enter your username and password











Enjoy the control panel.

There will be a separate entry for the Plesk control  panel…


How do I power cycle my wireless internet service?

Whenever you suspect that your Internet connection might not be working, You may be able to resolve the issue yourself by “Power-Cycling” your POE Adapter. Your POE Adapter (Figure 1 or 2) is the device used to power up the Wireless Radio installed at your location. Sometimes a simple disconnection of the POE adapter from the power source for 1 minute will cause your wireless radio to renegotiate a connection to the Network.

Step 1 – The power supply labeled “Motorola” has a green power light. The other power supply is labeled “Condor” and has no power light. Disconnect the power supply from the power source for at least 1 FULL minute. While this is disconnected, Move to Step 2.









Step 2 – Disconnect the “Grey” Cat5 Cable coming out of the wall plate to the back of your POE adapter as shown in (Figure 3). (Note: In this picture the Cat5 Cable is red, not grey.) Leave this disconnected for at least 1 minute also. Continue to Step 3.













Step 3 – Reboot your PC and reconnect all connections that were disconnected in steps 1 & 2. Allow the Wireless Radio 2 minutes to establish a connection to the network and try your connection again.

Configuring Mac Mail for your Email Address

This is a short guide to configuring your or Email Account In Apple OSX Mail.

The steps in this guide apply to both and email addresses. If you have a email address, be sure to use instead of wherever you see in the guide!

1) Open Apple Mail






2) Click on the Mail Icon in the Toolbar at the top left of the screen, and then choose preferences.








3) Click on the ‘+’ in the bottom left corner of the screen













4)  Fill in the fields. Full name is your full name. (be sure to use YOUR email address, not the one in the image). Then click continue. Mail will then try to find the mail server on it’s own.











5) Choose “POP” for the Account Type, Give The Account a description, and fill in the fields as you see them in the picture, using your username and password. Then Click continue.










6) Check the “Use Secure Socket Layer”, this will encrypt your login information before it is sent to the server. Choose “Password” for the Authentication type. Click continue.










7) Choose a description for the outgoing server. Fill in the fields as you see them in the picture. Be sure to check “Use Authentication”, and use your username and password. Then Click Continue. Mail will verify the server. If you get error messages, check your network connection, and verify the settings on the previous pages.











8) Verify that all the info in the summary appears correct. Then click “Create”

9) You may get a pop up like the one below. Click on “Show Certificate”, and check the “Always trust when connecting to” checkbox. Then Click “connect”.










10) You will then be asked for your computers password to store your choice on your computer securely.







Repeat the last two steps when prompted about the outgoing server certificate.

This was tested and Verified on Mac OSX Snow Leopard


How Do I Set Up E-Mail on my computer?

There are several ways to access your or E-Mail accounts.

1) Log into your or Webmail through your browser (Internet Explorer or Firefox for example). Just go to , and click on the webmail login for your email account type as pictured below.

2) Set up your E-Mail account in an email client on your computer or on your phone. Just choose your email client from the list below. (these are not all yet completed, but will be soon)

Windows Based E-Mail Clients Mac Based E-Mail Clients
Outlook Express
Outlook 2003
Outlook 2007
Outlook 2010
Mac Mail
Opera Email
Android Phones